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Terms of Use

Last updated: July 19, 2025

Please read these Terms of Use carefully before accessing or using any part of the Norixalivo platform (referred to as "the Service", "we", "us", or "our"). By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Acceptance of Terms

By creating an account, browsing the platform, enrolling in a course, or otherwise interacting with the Service, you enter into a binding agreement with Norixalivo. These Terms apply to all visitors, registered users, instructors, and any other individuals who access or use the Service in any capacity.

We reserve the right to update or modify these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

You must be at least 16 years of age to use the Service independently. Users under the age of 18 must have consent from a parent or legal guardian. By using the Service, you represent and warrant that you meet these eligibility requirements and that all information you provide is accurate, complete, and current.

We reserve the right to suspend or terminate accounts that we reasonably believe are operated by individuals who do not meet eligibility requirements.

2. User Accounts

2.1 Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate and complete information during registration and to keep your account details up to date. You are responsible for all activity that occurs under your account.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at support@norixalivo.com if you suspect any unauthorized access to your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Account Termination

You may close your account at any time by contacting our support team. We reserve the right to suspend or permanently terminate accounts that violate these Terms, engage in fraudulent activity, or otherwise harm the integrity of the platform or its users.

3. Use of the Service

3.1 Permitted Use

The Service is provided for lawful, personal, and non-commercial educational purposes unless a separate written agreement permits otherwise. You may access course materials, participate in lessons, complete assessments, and engage with community features as intended by the platform.

3.2 Prohibited Conduct

You agree not to engage in any of the following activities:

3.3 Enforcement

Violation of these conduct standards may result in immediate suspension or termination of your account, removal of content, and where appropriate, referral to relevant authorities. We reserve sole discretion in determining what constitutes a violation.

4. Course Enrollment and Access

4.1 Enrollment

Upon successful enrollment in a course, you are granted a limited, non-exclusive, non-transferable license to access and view the course content for personal educational purposes. This license does not grant you any ownership rights over the content.

4.2 Access Duration

Unless otherwise stated at the time of purchase, course access is provided for the period specified in your enrollment. We reserve the right to modify access terms with reasonable prior notice.

4.3 Content Updates

We may update, revise, or remove course content at any time to ensure accuracy and relevance. We are not obligated to maintain any specific version of a course indefinitely.

5. Payments and Refunds

5.1 Pricing

All pricing is displayed on the platform and is subject to change. Applicable taxes or fees may be added at checkout depending on your location. Prices listed in promotional materials are valid only for the stated promotional period.

5.2 Payment Processing

Payments are processed through third-party payment providers. We do not store your full payment information. By submitting payment, you authorize the transaction and confirm that you are authorized to use the provided payment method.

5.3 Refund Policy

Refund eligibility is determined by the refund policy applicable at the time of purchase, which is presented during checkout. Refund requests must be submitted within the stated timeframe. We reserve the right to deny refunds where course content has been substantially consumed or where misuse is suspected.

6. Intellectual Property

6.1 Platform Content

All content available on the Service, including but not limited to text, graphics, videos, audio, course materials, logos, and software, is owned by or licensed to Norixalivo and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

6.2 User-Submitted Content

If you submit content to the platform, including comments, forum posts, assignments, or reviews, you grant Norixalivo a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with the operation of the Service. You represent that you own or have the necessary rights to submit such content.

6.3 Feedback

Any feedback, suggestions, or ideas you submit regarding the Service may be used by us without obligation, compensation, or attribution to you.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and processing of your information as described in the Privacy Policy. We encourage you to review it carefully.

8. Third-Party Links and Services

The Service may contain links to third-party websites, tools, or services. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party service. Accessing third-party resources is done at your own risk.

9. Disclaimers

9.1 No Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

9.2 Educational Content

Course content is provided for educational purposes only. We do not guarantee specific outcomes, employment results, certification recognition, or professional qualifications arising from the use of the Service. Results may vary depending on individual effort, background, and circumstances.

10. Limitation of Liability

To the fullest extent permitted by law, Norixalivo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to loss of data, loss of profits, or loss of business opportunities.

Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the total amount paid by you to us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Norixalivo, its affiliates, employees, officers, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

12. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation. Where material changes are made, we will make reasonable efforts to notify users in advance.

13. Governing Principles

These Terms are intended to be interpreted in a fair and reasonable manner consistent with general principles of good faith and fair dealing. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Norixalivo regarding your use of the Service. They supersede any prior agreements, communications, or representations, whether written or oral, relating to the subject matter herein.

15. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us using the details below:

We aim to respond to all inquiries within a reasonable timeframe during standard business hours.